Terms of service

Terms of Service

Last updated: May 2026

Welcome to MatchaKai. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before using our website.

Overview

This website is operated by MatchaKai. Throughout the site, the terms “we,” “us,” and “our” refer to MatchaKai. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

Online Store Terms

By using this website, you confirm that:

• You are at least the age of majority in your country or region

• You will not use our products for any illegal or unauthorized purpose

• You will not violate any laws in your jurisdiction while using our services

We reserve the right to refuse service to anyone at any time for any reason.

Products & Services

We strive to display our products, colors, descriptions, and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect exact colors or details.

All products are subject to availability.

We reserve the right to:

• Limit quantities

• Modify pricing

• Discontinue products without notice

Pricing & Payments

All prices listed on the website are in AED unless otherwise stated.

Payments are processed securely through third-party payment providers. MatchaKai does not store your payment information.

We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.

Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier delays, customs procedures, or unforeseen circumstances.

MatchaKai is not responsible for delays caused by shipping carriers or external factors beyond our control.

Customers are responsible for ensuring shipping information is accurate at checkout.

Returns & Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website, including:

• logos

• branding

• product photography

• graphics

• text

• designs

is the property of MatchaKai and may not be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

• misuse the website

• upload harmful code or malware

• attempt unauthorized access

• use the site for fraudulent purposes

• interfere with website functionality

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external websites.

Limitation of Liability

MatchaKai shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

All products and services are provided “as is” without warranties unless otherwise required by law.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this website.

Contact Information

For questions regarding these Terms of Service, please contact:

MatchaKai

Matchakai.dxb@gmail.com