FAQ

Our matcha comes from carefully selected regions in Japan, including Uji and Nishio, known globally for producing the highest quality green tea. We partner with trusted growers who follow time-honored cultivation and stone-grinding practices.

Yes! In addition to our matcha powder, we offer a curated range of traditional matcha accessories such as bamboo whisks (chasen), matcha bowls (chawan), bamboo scoops (chashaku), and sifter tools to complete your matcha ritual.

Absolutely. We ship both within the UAE and internationally. Shipping fees and delivery times vary based on the destination. You’ll receive full tracking information once your order is dispatched.

Matcha is sensitive to light, heat, and moisture. To maintain its freshness and flavor, store it in an airtight container in a cool, dark place-like a pantry. Once opened, consume within 3–6 months for best results.

Ceremonial matcha is made from the youngest tea leaves and is intended to be consumed with just water-offering a smooth, delicate taste. Culinary matcha, while still high in antioxidants, has a stronger flavor suited for cooking or blending. At MatchaKai, we currently specialize in premium ceremonial-grade matcha.

Yes, our matcha is grown without synthetic fertilizers or pesticides. We ensure all our matcha is produced using sustainable and eco-friendly farming methods in Japan, and we only work with farms that meet strict quality standards.

Definitely! Matcha is packed with antioxidants, L-theanine, and gentle caffeine, making it a great daily ritual. Many of our customers enjoy it as a morning boost or calming afternoon pick-me-up. Just remember to consume it in moderation.

Matcha contains caffeine, though less than coffee. Many pregnant or breastfeeding women consume it in moderation, but we recommend consulting with your healthcare provider before adding matcha to your routine to ensure it suits your individual needs.

Our matcha stands out for its purity, vivid green color, and naturally sweet, umami-rich taste. It’s stone-ground, shade-grown, and freshly packed to preserve nutrients. We focus on quality, tradition, and transparency-bringing you matcha that honors centuries of Japanese craftsmanship.