TERMS OF SERVICE
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This website is operated by Matchakai Tea Trading,. Throughout the site, the terms “we”, “us” and “our” refer to Matchakai. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
Our store is powered by WordPress/WooCommerce and hosted on our secure Hostinger cloud server.
By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any of your minor dependents to use this site.
Users under 18 years of age are not permitted to register or transact on the website.
You must not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws. Any violation of these Terms will result in immediate termination of your access to our services.
We accept Visa or MasterCard debit and credit cards in AED will be accepted for payment.
Prices are displayed in the local currency and will match your receipt.
We do not trade with or provide services to OFAC and sanctioned countries.
Cardholders must retain a copy of transaction records and policies.
Users are responsible for maintaining the confidentiality of their account.
Orders can be canceled within 2 hours of placement by emailing us with full order details.
If a product has already been shipped, it cannot be canceled or refunded.
If not shipped, refunds will be processed to the original payment method. Allow up to 45 days for processing.
We reserve the right to refuse service to anyone at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.
You agree not to duplicate, copy, sell, or exploit any portion of the service without our express written permission.
We are not responsible if information on this site is not accurate, complete, or current. It is provided for general information only.
You should not rely solely on the information on this site without consulting more accurate or timely sources.
i) Product prices are subject to change without notice.
ii) We may modify or discontinue the service or product at any time.
iii) We are not liable to you or any third-party for such modifications.
Some products may be available exclusively online with limited quantities.
We attempt to display product colors and images accurately but cannot guarantee display accuracy on all devices.
We reserve the right to limit or refuse orders.
You agree to provide complete and accurate purchase and account details for all transactions.
We reserve the right to cancel orders that appear fraudulent or violate our terms.
We may provide access to third-party tools “as is” without warranties.
Use of optional tools is entirely at your own risk.
New services or features will also be subject to these Terms.
Third-party links on our site may direct you to websites not affiliated with us. We are not responsible for their content or accuracy.
By submitting content to us, you agree we may edit, copy, publish, and use it in any medium without restriction.
You may not post any unlawful, offensive, or harmful material. We reserve the right to remove such content.
Your submission of personal information is governed by our Privacy Policy.
Occasionally there may be information on our site that contains errors or inaccuracies. We reserve the right to correct any errors and update information at any time without prior notice.
You are prohibited from using the site:
For unlawful purposes
To solicit illegal acts
To violate any laws or regulations
To infringe on intellectual property rights
To harass or discriminate against others
To upload viruses or malicious code
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
All products and services are provided ‘as is’ without any warranties.
We are not liable for any damages arising from use of the service or products.
You agree to indemnify, defend and hold harmless Matchakai and our affiliates from any claim or demand arising from your breach of these Terms.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted, and the remainder shall remain valid.
These Terms are effective unless and until terminated by either you or us.
We may terminate this agreement at any time without notice if you fail to comply with the Terms.
These Terms, along with any posted policies or rules, constitute the entire agreement between you and us.
Failure to enforce any right or provision shall not constitute a waiver of such rights.
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE
Questions about the Terms and Conditions should be sent to us at matchakai.dxb@gmail.com
Our contact information is posted below:
Matchakai Tea Trading
matchakai.dxb@gmail.com
The Place Business Center, Dubai
